Artificial Intelligence

Intelligent Agents & Automation

AI agents go beyond single-turn interactions. They plan, use tools, execute actions, and handle exceptions across multi-step workflows. We build agents grounded in your systems and data, with the guardrails needed to run autonomously without going off the rails.

80%

Process Automation Rate

24/7

Agent Availability

5x

Throughput vs Manual Process

What We Deliver

Intelligent Agents & Automation Services

Practical, production-ready work — not proofs of concept that never make it to real users.

Workflow Agent Development

Agents that orchestrate multi-step business processes across APIs, databases, and external services with error recovery.

Tool-Use Integration

Connect agents to your internal tools, CRMs, ticketing systems, and data sources with proper authentication and access controls.

Human-in-the-Loop Design

Escalation paths, approval gates, and confidence thresholds that keep humans appropriately involved in high-stakes decisions.

Agent Monitoring

Observability dashboards that track agent task completion, error rates, tool call latencies, and escalation patterns.

How We Engage

Common Engagements

01

Customer Support Agent

Autonomous agent that handles Tier 1 support requests by querying knowledge bases, checking order status, and resolving common issues.

02

Data Research Agent

Agent that runs multi-step research tasks, queries databases, and synthesizes findings into structured reports.

03

Ops Automation Agent

Infrastructure or business operations agent that monitors conditions and takes corrective action based on defined policies.

04

Sales Outreach Automation

Agent that qualifies leads, personalizes outreach, and schedules follow-ups based on CRM data and engagement signals.

Why InnovTen

What You Can Count On

  • Agent logic separated from LLM provider to avoid lock-in
  • Audit trails for every agent action to satisfy compliance requirements
  • Graceful degradation when tools or APIs are unavailable
  • Rate limiting and cost controls prevent runaway API spend
  • Testing frameworks that catch agent regression before production deployment

Technologies We Use

LangGraph AutoGen CrewAI LangChain OpenAI Functions Anthropic Tools FastAPI Redis

Ready to Get Started?

Tell us about your project and we'll put together a practical path forward.

Talk to Our Team