API & Integration

Connect Every System. Unlock Every Data Flow.

We design clean, well-documented APIs and build the integrations that connect your CRM, ERP, payment systems, and internal tools into a unified, reliable data layer.

Design-first
API methodology
REST + GraphQL
Protocol support
< 100ms
P99 latency target

Design-First API Development

We design APIs before we build them. Contract-first development ensures your API is consistent, versioned, and consumer-friendly from day one.

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  • OpenAPI 3.x specification before implementation
  • RESTful design principles and naming conventions
  • GraphQL schema design and resolver optimization
  • Versioning strategy and backward compatibility planning
  • Developer experience: documentation, sandbox, and SDKs

Enterprise System Integrations

Connect the systems your business runs on: Salesforce, HubSpot, NetSuite, SAP, and hundreds of others, into reliable, monitored data flows.

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  • CRM integrations: Salesforce, HubSpot, Pipedrive
  • ERP integrations: NetSuite, SAP, Microsoft Dynamics
  • Payment integrations: Stripe, Braintree, Adyen
  • Communication: Twilio, SendGrid, Slack, Teams
  • Custom webhook and event-based integrations

Integration Platform & Middleware

For complex multi-system environments, we implement iPaaS solutions that centralize integration logic and provide a single control plane.

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  • MuleSoft, Boomi, and Workato implementations
  • Custom middleware and message broker architectures
  • Kafka and RabbitMQ for event-driven integration
  • Error handling, retry logic, and dead-letter queues
  • Integration monitoring and alerting dashboards

API Security & Governance

APIs are a primary attack surface. We build security into every layer: authentication, authorization, rate limiting, and monitoring.

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  • OAuth 2.0 and OpenID Connect implementation
  • API key management and JWT validation
  • Rate limiting, throttling, and quota management
  • API gateway setup: AWS API Gateway, Kong, Apigee
  • Automated security testing in CI/CD pipelines

What We Deliver

A comprehensive set of API & Integration capabilities, designed to work together or independently.

REST API Development

OpenAPI-spec-first REST APIs with authentication, versioning, and full documentation.

GraphQL APIs

Type-safe GraphQL schemas with efficient resolvers, subscriptions, and federation.

Third-Party Integrations

Reliable connectors to Salesforce, NetSuite, Stripe, and hundreds of other platforms.

Event-Driven Architecture

Kafka and message broker implementations for async, decoupled system communication.

API Security & Gateways

OAuth 2.0, rate limiting, and gateway setup protecting every API endpoint.

API Documentation & SDKs

Developer portals, interactive docs, and client SDKs that accelerate adoption.

Design-first
Our Methodology

Every API starts as an OpenAPI specification reviewed and approved before implementation begins.

< 100ms
P99 Latency Target

APIs optimized for sub-100ms p99 response times under production load.

99.99%
Uptime SLA

API infrastructure designed and operated to enterprise availability standards.

Why Choose InnovTen

We don't just deliver projects. We build partnerships that drive long-term outcomes.

Contract-First Design

API contracts agreed upfront, reducing miscommunication between frontend, backend, and consumers.

Developer-Friendly Docs

Interactive documentation and sandboxes so consumers can integrate quickly.

Security at Every Layer

Authentication, authorization, rate limiting, and input validation by default.

Full Observability

Request tracing, error rates, latency dashboards, and alerting on every API.

Backward Compatibility

Versioning strategy and deprecation policies so API changes never break consumers.

High Performance

Caching, connection pooling, and query optimization engineered in from the start.

Our Delivery Process

How we approach every API & Integration engagement, from first call to ongoing operations.

STEP 1

Integration Discovery

Map all systems, data flows, and integration requirements, including authentication methods and data formats.

STEP 2

API Contract Design

Author OpenAPI or GraphQL schema specs, reviewed and approved by all consuming teams.

STEP 3

Implementation & Testing

Build APIs and integration connectors with automated contract tests and mock servers.

STEP 4

Security & Performance

Auth implementation, rate limiting, load testing, and security scanning before production.

STEP 5

Deploy & Monitor

Production deployment with API gateway, monitoring dashboards, and runbook handover.

API & Integration in Action

Real-world applications across industries we've delivered for.

Manufacturing

ERP-to-CRM Sync

Real-time bidirectional sync between NetSuite and Salesforce, eliminating manual data entry for 50 sales reps.

FinTech

Payments API Platform

Multi-provider payment orchestration API supporting Stripe, Adyen, and Braintree behind a single unified interface.

Healthcare

Healthcare Data Integration

HL7 FHIR API layer connecting EHR, lab, and pharmacy systems for a regional hospital network.

Technology

Partner API Ecosystem

Public developer API with sandbox, OAuth, usage quotas, and self-service portal, onboarding 100+ partners.

Frequently Asked Questions

Common questions about our API & Integration services.

REST is simpler to implement and cache, making it ideal for public APIs and CRUD-heavy services. GraphQL is better when consumers need flexible queries over complex, related data, common in frontend-heavy or mobile apps. Often the right answer is both: REST for external, GraphQL internally.

We implement a versioning strategy (URI or header versioning) from day one. Breaking changes are introduced in a new version while the old version is maintained and deprecated on a published timeline, typically 6–12 months.

Yes. We've built adapters for mainframes, SFTP-based systems, legacy databases, and screen-scraping integrations. We design a clean modern API on top so consuming systems don't need to know about the legacy complexity underneath.

We work with AWS API Gateway, Kong, Apigee, Azure API Management, and MuleSoft. We'll recommend based on your existing cloud platform and team familiarity.

Ready to Get Started with API & Integration?

Tell us about your project. We'll respond within 24 hours with a clear next step.